Every call and message answered. Even after 5 PM.
TA Front Desk answers your customers from your own business information, captures the details your team needs, and alerts the right person in seconds. It never guesses at prices, availability or advice.
Built and supported by Technology Atelier in Chandler, Arizona.
HVAC. A customer's AC quits. Answered, flagged urgent, on-call tech texted.
Plumbing. Water through a ceiling. Shut-off guidance given, plumber dispatched.
Dental. Two new-patient cleanings requested, waiting in Monday's inbox.
Answers. Captures. Alerts.
A small assistant on your existing website that behaves like your best front-desk person on their best day, at any hour.
Answers from your information
We load your hours, services, service area, insurance or policies. It answers only from that.
- Says "let me have the team call you" when it doesn't know
- Your team approves every answer before launch
Captures what your team needs
Name, phone, request and preferred time, one question at a time. Urgent jobs are flagged automatically.
- Safety guidance first for emergencies
- No health or confidential details collected
Alerts the right person
A clean summary goes to your office by email, to your on-call person by text, or into your booking calendar.
- Weekly summary of every conversation
- No new app for your staff to learn
Configured for how your trade actually works.
Each setup starts from rules written for your industry, then takes on your business's own details.
HVAC
No-cooling emergencies flagged, gas-smell safety steps, service-area checks.
Plumbing
Shut-off-valve guidance for active leaks, on-call dispatch, estimate requests.
Dental
Insurance questions and new-patient requests, with no health details collected.
Law offices
Consultation requests by matter type. No legal advice, no case details.
Insurance agencies
Quote and callback requests. Claims routed to the carrier's claims line.
Veterinary
Same-day sick visits, and pet emergencies routed to 24-hour hospitals.
Auto repair
Diagnostic bookings, shuttle and warranty answers, tow guidance.
Another trade?
Tell us in your demo request. Most appointment-based businesses fit.
What it will never do.
An assistant speaking for your business has to be trustworthy first and clever second. These limits are built in, not optional.
Live on your website within a week.
A fixed-scope pilot, so you see real conversations from your own customers before any longer commitment.
Intake call
30 minutes to capture your hours, services, policies and who gets alerted.
Private preview
You and your staff test it and approve every answer.
Live
Added to your existing website with one small snippet.
Summary
Every conversation, lead and missed question, reviewed with you.
An engineering company, not a chatbot reseller.
TA Front Desk is built by Technology Atelier, a software, AI and embedded engineering firm headquartered in Chandler, Arizona. Our teams build systems for regulated industries, including live financial technology platforms and railway operational systems, where accuracy and reliability are not optional.
You work directly with our Arizona-based leadership, and your assistant is configured and supported by the same engineers who build it.
See it answer for a business like yours.
Our full demos walk through a complete customer conversation in your industry. We share them privately with business owners and managers who are evaluating a front-desk solution.
- 1Tell us about your business. Two minutes, no payment details.
- 2We review your request and send a private demo link for your industry, usually within one business day.
- 3Optional 15-minute call to see it configured with your own business details.
Thanks. Your request is in.
We review every request personally and will send your private demo link by email, usually within one business day.
Questions in the meantime: info@technology-atelier.com · +1 480-648-8034
Questions owners ask first.
What does it cost?
Every setup starts as a fixed-scope pilot with a one-time setup fee and a monthly service fee. We quote after a short call because the right configuration depends on your volume and what it should handle.
Will it work with my website?
Yes. It is added with a small snippet and works on WordPress, Wix, Squarespace, Shopify, GoDaddy and custom sites. If you don't have a website, we can give you a hosted booking page.
Can it answer phone calls and texts too?
Website chat is live within a week. Texting and missed-call text-back are added once carrier registration for your business number is approved, which typically takes one to three weeks. Voice answering is available on request.
Who owns the data?
You do. Conversation logs and leads belong to your business, are used only to operate your assistant, and can be exported or deleted on request.
What about patient privacy for dental and medical offices?
By default the assistant does not collect symptoms, medical history or other health details, only what's needed to request an appointment. If you need workflows that handle protected health information, we'll discuss the agreements and setup that requires before going live.
Can I turn it off?
Anytime. You can pause it from your website snippet or ask us, and it stops answering immediately.